About Amitendu Das
Academic Level Degree Bachelor
Age 33 - 37 Years
Accomplished Business Analyst/Product Owner with 11+ years of experience in Telecom & Banking
industry with a detailed understanding of microservice architecture. The Analytical mindset in
providing practical & optimized solutions to address business needs. Experience in leading Offshore
Design and development team as part of the multimillion-dollar program.
2022 - Present
Developed, documented and implemented solution architectures for enterprise systems using
Use case diagrams and sequence diagrams.
Reviewing Wireframes for features
Provided technical guidance to other team members in the development of solutions.
Analyzed existing systems and identified gaps between current system capabilities and
Coordinated with stakeholders to ensure alignment of proposed solutions with business
Identified opportunities for improving existing processes, systems or applications.
Created detailed design documents that outlined system architecture, security measures,
data models and integration points with other systems.
Assisted in troubleshooting complex issues related to software applications or infrastructure
Collaborated with project teams to ensure that all technical requirements were met during the
software development life cycle.
Participated in client meetings to discuss project requirements and provide feedback on
Provided technical support during post-implementation phases including bug fixes,
2020 - 2022
Conducted market research to identify potential opportunities for new product development.
Analyzed customer data to determine trends in purchasing behavior.
Performed cost-benefit analysis of proposed changes to business processes.
Collaborated with stakeholders across departments to define requirements for new projects.
Drafted functional specifications documents outlining project scope, objectives and
Created detailed process flows and user stories to document system requirements and design
Conducted interviews with subject matter experts to gather information on existing systems
Identified gaps between current state and desired future state operations.
Prepared documentation summarizing findings from stakeholder meetings and workshops.
Provided guidance on software design principles, coding standards, best practices,
techniques, methods and toolsets used in the development lifecycle process.
Gathered feedback from end users regarding usability issues related to applications or
Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
Assisted in developing training materials for internal staff on new products or services.
2017 - 2020
Worked in a scoping project as a business analyst, for North American customer & finalized
requirements with customer satisfaction
Successfully decomposed the High-Level Requirements into detailed system level requirements
in form of features and epics
Analyzed the entire requirement end to end and prepared sequence diagrams involving the
impacted systems in Confluence
Understood the basic OOB functionalities including REST APIs (GET, POST, PATCH etc) which
should be there to suffice the requirement
Assisted the development team to understand the requirements and solution better with
granular user stories and subtasks
Provided Demo to Customers with high quality
Brought some good features to the table through market research and analysis, including
front-end & back-end
Delivered complex features in the squeezed timelines, with high quality and greater customer
Reduced number of customers identified defects, with each delivery.
2013 - 2017
Tech Mahindra/Amdocs India
Developed and maintained test plans, strategies, procedures, and scripts for manual and
Analyzed requirements documents to ensure proper coverage of testing activities.
Identified root causes of defects found during software testing cycles.
Conducted reviews of test cases with stakeholders to ensure accuracy and completeness.
Worked closely with developers in resolving complex issues related to software functionality.
Ensured that all software changes were tested properly before being released into production
Created detailed reports on the progress of each project phase including bug tracking and
Provided technical guidance to junior testers by reviewing their work and providing feedback
Collaborated with other teams such as product management, engineering and customer
support in order to provide timely solutions for reported problems.
Maintained up-to-date knowledge of industry trends in QA processes and best practices.
Utilized various tools such as JIRA and Quality Center for reporting test cases and defects.
Prepared comprehensive test summary reports outlining test results along with
recommendations for improvements.
Assisted in developing training materials for new testers onboarding process.